Our Core Values
We Promote and Sell the Highest Quality Natural and Organic Hemp Products
When you visit our website you’ll find industrial hemp information, products and education that you can trust. That’s because we have experienced team members who help make it all possible. They work with farmers and suppliers and carefully vet all of our hemp products to make sure they meet our high standards by researching ingredients, reading labels and auditing sourcing practices — all to make shopping safer and easier for you. Remember, if it doesn’t meet our standards, we don’t sell it. Learn more about our quality standards.
We satisfy and delight YOU, the consumer
You, the consumer, are the lifeblood of our business and our most important stakeholder. We strive to meet or exceed their expectations on every visit to our website and when using our products.
We deliver outstanding customer service through our knowledge, skill, enthusiasm and operational excellence.
We continually experiment and innovate to offer a better customer experience. We create an online experience that is inviting, fun, unique, comfortable, attractive, nurturing, and educational.
We promote team member growth and happiness
Our success is dependent upon the collective energy, intelligence, and contributions of all of our Team Members. We strive to build positive and healthy relationships. We earn trust through transparent communication, open door policies, and inclusive people practices. We appreciate and recognize the good work that our fellow hempsters do every day.
We value the importance of fun, family, and community involvement to encourage a rich, meaningful, and balanced life.
We practice win-win partnerships with our suppliers
We are part of an interdependent business ecosystem. There are many suppliers that we depend on to create outstanding products.
We view our trade partners as allies in serving our stakeholders. We treat them with respect, fairness and integrity – expecting the same in return.
We listen compassionately, we think carefully, and we always seek win-win relationships with everyone we do business with.
We create profits and prosperity
We earn profits every day through voluntary exchange with our customers.
We know that profits are essential to create capital for growth, job security, and overall financial success for the industrial hemp industry. Profits are the “savings” every business needs in order to change and evolve to meet the future goals. They are the “hemp seed” for next year’s crop and creator of sustained prosperity.